Imagine having an intelligent conversation with a computer over the phone. If you
think it’s sounds too far fetched, think again.
Using a combination of voice recognition, text to speech and some really smart,
patented technology, the
TeleMessenger Communication Platform (TCP)
can actually interact with you over the phone, automatically. Listen
to a sample Aristotle phone call.
We automate phone calls in three ways:
- Call at a pre-determined/scheduled time
- Deliver pre-programmed content in the phone call
- Deliver your automated system generated text messages to mobile or landline phones, as a voice call
Our system is clever enough to understand who you are, know what to say to you,
ask questions, capture qualitative or quantitative answers, respond to what you
say and interact with you on the phone, automatically.
Based on this technology, TeleMessenger has developed five applications:
- Aristotle (www.aristotle.co.nz):
A personal mentoring service that automatically telephones a client at a time that
they have chosen. It helps them set goals and receive motivational guidance and
education on the phone. It interacts with them, asks them questions, records their
responses and even replies to them based on their responses. Listen to a sample
Aristotle phone call.
- SantaCall (www.santacall.co.nz): A service where parents use the web to
arrange for Santa to call their child and record what they want for Christmas. a
recording of the child’s message is then sent to the parents as an audio email.
SantaCall allows parents to receive a recording of their child’s wishes while
also providing retailers with market intelligence. Listen to a
sample SantaCall.
- MediCall (www.medicall.co.nz):
MediCall™ is a suite of applications for the Healthcare industry. The main
applications are:
-
Appointment Reminders: Provides hospitals, GPs and specialists with an automated
system that calls up patients and reminds them about their appointments. It also
lets patients confirm or cancel their appointment in the call.
-
Medication Reminders: Reminds patients to take their medicine and provides them
with an inspirational /educational message in the phone call. Can track and report
patient compliance.
-
Appointment Prospecting: Provides Vets, Dentists and other healthcare providers
with a way of reminding customers about forthcoming visits through a phone call
and allows them to make an appointment in the call.
-
Medication Support: Provides patients with the moral support, guidance and discipline
needed to stick to a medication program/treatment. Helps modify behaviour to enable
patient to stay healthy in the long term. Useful as a support program for weight-loss,
de-addiction medications.
-
Patient Monitoring: Calls up patients or elderly people living on their own to check
up on them. If calls are missed, caregivers are alerted automatically.
- TellMe (www.tellme.co.nz):
A telephone based marketing and messaging service for the Real Estate industry.
TellMe allows vendors to create a marketing message for potential buyers to listen
to over the phone. TellMe also lets buyers leave messages for the vendors.
Listen to a sample TellMe call.
-
apicentr (www.apicentr.com):
The apicentr APIs can be used to add video capabilities to your website or automatically
reach your customers by phone. TextCallr delivers your automated system generated
text messages to mobile or landline phones, as a voice call. MediaConvertr is a
media conversion and compression engine that converts any kind of uploaded media
file to any file format.
TeleMessenger is currently working on a number of other projects like Tsunami/Pandemic
warning systems for Civil Defence organisations, Health & Fitness program support
systems and Call centre applications.